Community Manager

Los Angeles
Full Time
Mid Level

At Ketone-IQ, we believe that what you put in your body today is the foundation for who you become tomorrow. We’re obsessed with pushing the limits of human performance, metabolism, and longevity.

Our flagship product, Ketone-IQ, allows everyone to fuel with ketones: a metabolic superfuel — no fasting or keto diet required. A growing body of research shows that ketones can deliver significant benefits for everyone — from elite athletes and office workers to those who want to manage chronic disease or simply live a healthier life.

Ketone-IQ was developed through our $6 million research contract with the US Department of Defense and in close partnerships with world-class researchers and leading universities. Ketone-IQ is trusted by high performers of all kinds, including Olympic athletes, Tour de France cyclists, Navy SEALs, and athletes in every major sports league in the US — and now, we’re bringing it to everyone.

We’re changing the way people fuel and rapidly expanding as we lead the ketone movement. We're looking for a Community Manager who can lead the charge on our sampling strategy and manage our field ambassadors. 

What you’ll do:

You will be an active member of our Partnerships Team and report directly to our Head of Partnerships & Business Development. Projects may change from month to month or quarter to quarter and will include:

  • Mass Sampling Strategy

    • Develop and implement a nationwide strategy for distributing Ketone-IQ samples, ensuring at least 90% unique reach.
    • Lead and expand a team of field ambassadors to execute the sampling plan effectively.
    • Work collaboratively with other departments to align on sampling goals, target demographics, key messages, and marketing materials.
  • Field Ambassador Management & Execution:

    • Evaluate and select high-impact sampling and activation opportunities.
    • Create detailed execution plans, including timelines and budgets, to ensure successful outcomes.
    • Oversee the Field Ambassador Team, coordinating:
      • Logistical arrangements
      • Marketing and promotional activities
      • Product distribution
      • Event setup, registration, and breakdown
      • Troubleshoot and resolve issues to maintain smooth event operations and strong partner relations
      • Conduct post-event reviews, including feedback collection, expense reconciliation, and effectiveness analysis
    • Continually refine processes and document improvements.
  • Innovation and Best Practices:

    • Keep abreast of industry trends in field and experiential marketing to foster innovative ideas.
    • Proactively seek ways to improve event experiences and enhance Ketone-IQ's visibility at events.
  • Marketing and Promotion:

    • Leverage various marketing channels such as social media, email campaigns, and strategic partnerships to promote sampling events.
  • Team Development:

    • Recruit, train, and manage new community team members and field ambassadors, building a skilled and motivated team.
  • Evaluate Performance:

    • Monitor and analyze sampling performance metrics to optimize future efforts
    • Establish breakeven metrics where X amount in OpEx results in
  • Target Market

    • Location: United States with a Focus in SoCal
    • Demo:
      • College Students (Campuses, Music Festival, Stadiums)
      • Emergency Response workers/Shift Workers
      • Tech Workers (Ie. Google campus)
      • General Fitness Enthusiasts (Think 5 hour energy/redbull, marathons, Hyrox etc)
      • Ages 18-34

What you’re good at:

  • Excellent attention to detail and strong organizational skills.
  • Excellent ability to prioritize tasks according to partnership type and conversion opportunity
  • Great communication skills, a positive attitude, and the ability to manage a large set of tasks.
  • Improving processes, roadmaps and efficient task management.
  • Startup Dynamism

Qualifications:

  • Bachelor’s degree preferred
  • At least 2-3 years of administrative & event experience with executive, C-suite members
  • Incredibly organized, detail-oriented with strong prioritization skills
  • Ability to work independently and prioritize multiple assignments
  • Ability to handle sensitive and confidential information while using discretion
  • Strong interpersonal communication skills with the ability to effectively interact and influence others
  • Strong working knowledge of Word, Excel, and Notion
    • Ability to anticipate the needs of senior management and to proactively solve problems efficiently
    • High energy, thrives in a dynamic, fast-paced environment
    • Must be an athlete, open to joining partners on athlete & wellness events (runs, cold plunges, etc)
    • Preferably based in Los Angeles
    • Availability to work Monday-Friday, 9am-5pm Pacific Time **Subject to change +/- ~3 hours, mutually agreed by you and your manager.
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