Growth Marketing Associate - Reviews

At Ketone-IQ, we're revolutionizing the way the world thinks about energy. Our cutting-edge approach to fueling the body transcends conventional expectations, pushing the boundaries of what's possible. We're the trusted choice of elite endurance athletes, special operators, and high performers across diverse fields – from cyclists conquering the Tour de France to EMTs working double shifts on the front lines.

In 2019, our innovative ketone nutritional superfuel caught the attention of the US Department of Defense SOCOM, securing a $6MM contract to power their elite forces. But our ambitions don't stop there. We're on a mission to disrupt the entire energy market, bringing our high-performance fuel to everyone, from professional athletes to busy professionals and active individuals.

Ketone-IQ is High Performance Energy. We’re changing the way people fuel and rapidly expanding as we lead the ketone movement and we're looking for a passionate, driven individual to join us on this exciting journey.

If you thrive in a fast-paced, collaborative environment and possess a winning mentality, a curious mindset, and the ability to balance technical expertise with customer-centric communication, we want to hear from you. Join our team and be part of the ketone revolution that's transforming the world of energy.

Who you are:

The ideal candidate for a Growth Marketing Associate  - Reviews role should possess a unique blend of analytical, creative, and strategic skills. Growth marketing focuses heavily on data-driven strategies to rapidly scale customer acquisition and retention, so the candidate needs to be both numbers-driven and innovative.

Job Responsibilities:

Write a few sentences that highlight the key functions of this role

As our Growth Associate, you will be responsible for supporting Ketone-IQ’s Growth Marketing through:

• Review Collection Strategy:

  Strategize and implement review collection initiatives across online retail channels to increase customer feedback and product engagement.

• Giveaways and Incentives:

  Plan and execute giveaways and promotional campaigns to incentivize customers to leave reviews and share product experiences.

• Customer Engagement:

  Monitor and respond to customer direct messages on retail and social media platforms, addressing feedback and ensuring positive interactions.

• Collaborate with Marketing Team:

  Work closely with the marketing team to ensure all review collection and engagement efforts align with consistent messaging and branding across campaigns.

• Lead Sourcing and Outreach:

  Source and reach out to potential partners, influencers, and content creators to enhance review generation and support promotional activities.

• Review Metrics Tracking:

  Track, analyze, and report on star ratings and customer reviews across all products, providing insights for continuous improvement.

• Reimbursement Monitoring:

  Oversee and monitor reimbursements related to reviews, giveaways, and customer feedback.

• Data Management:

  Manage real-time data updates in Airtable, Google Sheets, and other databases, ensuring accuracy in review management and content partnership efforts.

Qualifications and Experience:

• Bachelor’s degree preferred
• At least 2-5 years of marketing/ project management/ administrative experience.
• Incredibly organized, detail oriented with strong prioritization skills
• Ability to work independently and prioritize multiple assignments
• Ability to handle sensitive and confidential information while using discretion
• Strong interpersonal communication skills with the ability to effectively interact and influence others
• Strong working knowledge of Word, Excel, and PowerPoint or GSuite equivalents
• Ability to anticipate the needs of the project and to proactively solve problems efficiently
• High energy, thrives in a dynamic, fast-paced environment
• Availability to work Monday-Friday, 9am-5pm Pacific Time **Subject to change +/- ~3 hours, mutually agreed by you and your manager.